The Power of Honoring Commitments

Elite Culture No. 5. Our Credibility is our Currency

Credibility In Action:

The Power of Honoring Commitments

By Engr. Eric Soliman

I was once invited to be a guest speaker at a commencement ceremony at a university in the province. The event had been scheduled well in advance, and I had already blocked off my calendar for it. However, just days before the ceremony, I received a call from my business partner in the U.S., informing me that the founder of our company—someone who had mentored me and offered tremendous support when I was just starting my business—had passed away. His funeral was scheduled for the day after the commencement.

I was torn. Should I cancel on the university at the last minute and risk damaging that relationship? Or should I miss the funeral of a man who had played such a pivotal role in my life and career?

After careful consideration, I decided to honor both commitments. I called the university president, explained the situation openly, and respectfully asked if I could leave the ceremony immediately after my speech to catch a same-day flight. The president was gracious and understanding.

On the day of the ceremony, I delivered my message, thanked the audience, and quietly departed. I made it to the airport just in time, and thankfully, there were no delays. I arrived in the U.S. safely and early enough to attend the funeral and pay my respects.

That experience reminded me that credibility isn’t just about showing up—it’s about communicating with integrity, keeping your word, and doing everything you can to be present where you’re needed most.